| 000 | 00392nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211224s9999 xx 000 0 und d | ||
| 020 | _a9788182742703 | ||
| 082 | _a616 FOT | ||
| 245 | 0 | _aAchieving service excellence : strategies for healthcare | |
| 250 | _a1st ed | ||
| 260 |
_aNew delhi: _bPentagon Press, _c2006 |
||
| 300 | _axxiv, 420 p | ||
| 650 | _aHealthcare | ||
| 700 | _aFord, Robert C | ||
| 999 |
_c9878 _d9878 |
||