| 000 | 00424nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211224s9999 xx 000 0 und d | ||
| 020 | _a9780130422088 | ||
| 082 | _a363.37068 JAN | ||
| 100 | _aJaning, Judy | ||
| 245 | 0 | _aAchieving excellence in the fire service | |
| 260 |
_aUpper Saddle River, NJ: _bPrentice Hall, _c2003 |
||
| 300 | _axiii, 110 p. : ill. ; 26 cm | ||
| 650 | _aCustomer services | ||
| 700 | _aSachs, Gordon M | ||
| 999 |
_c9862 _d9862 |
||