| 000 | 00417nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211224s9999 xx 000 0 und d | ||
| 020 | _a9780786301225 | ||
| 082 | _a658.452 KRA | ||
| 100 | _aKratz, Dennis M | ||
| 245 | 0 | _aEffective listening skills | |
| 260 |
_aBoston: _b[publisher not identified], _c1995 |
||
| 300 | _axv, 94 p. : ill. ; 24 cm | ||
| 650 | _aBusiness communication | ||
| 700 | _aKratz, Abby Robinson | ||
| 999 |
_c93424 _d93424 |
||