000 00345nam a2200109Ia 4500
008 211224s9999 xx 000 0 und d
082 _a94818
100 _aReidenbach, R. Eric
245 0 _aCompeting for customers and winning with value : breakthrough strategies for market dominance
650 _aCustomer relations
700 _aGoeke, Reginald W
999 _c89012
_d89012