000 00441nam a2200145Ia 4500
008 211224s9999 xx 000 0 und d
020 _a9781574442816
082 _a658.403 CAS
100 _aCassidy, Anita
245 2 _aA practical guide to information systems process improvement
260 _aBoca Raton, FL:
_bSt. Lucie Press,
_c2001
300 _a269 p. : ill. ; 24 cm
650 _aInformation technology
700 _aGuggenberger, Keith
999 _c7056
_d7056