000 00443nam a2200133Ia 4500
008 211224s9999 xx 000 0 und d
020 _a9780443070235
082 _a362.10680941 GUN
100 _aGunn, Chris
245 2 _aA practical guide to complaints handling in the context of clinical governance
260 _aEdinburgh:
_bChurchill Livingstone,
_c2001
300 _axiii, 235 p. ; 24 cm
650 _aGreat Britain. - National Health Service
999 _c7031
_d7031