| 000 | 00440nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211224s9999 xx 000 0 und d | ||
| 020 | _a9780793154708 | ||
| 082 | _a658.81 SHO | ||
| 100 | _aShonka, Mark | ||
| 245 | 0 | _aBeyond selling value : a proven process to avoid the vendor trap | |
| 260 |
_aChicago: _bDearborn Trade Publishing, _c2002 |
||
| 300 | _axvi, 283 p. : ill. ; 23 cm. | ||
| 650 | _aCustomer relations | ||
| 700 | _aKosch, Dan | ||
| 999 |
_c29614 _d29614 |
||