000			00438nam a2200133Ia 4500
008			211224s9999 xx 000 0 und d
020			_a9780750699266
082			_a658.4013 MUN
100			_aMunn, Michael W
245		0	_aBeyond business as usual : practical lessons in accessing new dimensions
260			_aAmsterdam ; Boston: _bButterworth-Heinemann, _c1998
300			_axv, 156 p. : ill. ; 24 cm.
650			_aTotal quality management
999			_c29424 _d29424