000			00405nam a2200133Ia 4500
008			211224s9999 xx 000 0 und d
020			_a9780750639538
082			_a658.4012 ZAI
245		0	_aBest practice : process innovation management
260			_aOxford ; Boston: _bButterworth-Heinemann, _c1999
300			_axxx, 423 p. : ill. ; 24 cm.
650			_aIndustrial management
700			_aZairi, Mohamed
999			_c28960 _d28960