000 00410nam a2200133Ia 4500
008 211224s9999 xx 000 0 und d
020 _a9788176495189
082 _a658.562 PAT
100 _aPatterson, James G
245 0 _aBenchmarking basics : looking for a better way
260 _aMenlo Park, Calif:
_bCrisp Publications,
_c1996
300 _aix, 79 p. : ill. ; 26 cm.
650 _aBenchmarking (Management)
999 _c28554
_d28554