000 00532nam a2200145Ia 4500
008 211224s9999 xx 000 0 und d
020 _a9781420080148
082 _a658.4013079 BRO
100 _aBrown, Mark Graham
245 0 _aBaldrige award winning quality : covers the 2008 award : how to interpret the Baldrige criteria for performance excellence
250 _a17th ed
260 _aBoca Raton, FL:
_bCRC Press,
_c2008
300 _axix, 362 p. : ill. ; 28 cm.
650 _aMalcolm Baldrige National Quality Award - Periodicals
999 _c25867
_d25867