000 | 00419nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 211224s9999 xx 000 0 und d | ||
020 | _a9780077114282 | ||
082 | _a658.4092 BAC | ||
100 | _aBack, Ken | ||
245 | 0 | _aAssertiveness at work : a practical guide to handling awkward situations | |
260 |
_aNew York: _bMcGraw Hill, _c2005 |
||
300 | _aviii, 207 p. ; 23 cm | ||
650 | _aManagement | ||
700 | _aBack, Kate | ||
999 |
_c23099 _d23099 |