000 00444nam a2200133Ia 4500
008 211224s9999 xx 000 0 und d
020 _a9780824774660
082 _a658.562 ROS
100 _aRosander, A. C
245 0 _aApplications of quality control in the service industries
260 _aNew York:
_bMilwaukee:
_bASQC Quality Press, M. Dekker,
_c1985
300 _aviii, 387 p. : ill. ; 29 cm
650 _aService industries - Quality control
999 _c20534
_d20534