| 000 | 00342nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 211224s9999 xx 000 0 und d | ||
| 020 | _a9780749460884 | ||
| 082 | _a658.812 BRO | ||
| 100 | _aBrock, David | ||
| 245 | 0 | _aAfter sales management | |
| 260 |
_aLondon: _bKogan Page, _c2010 |
||
| 300 | _avi,218 p. : ill. ; 23 cm | ||
| 650 | _aSelling | ||
| 999 |
_c13159 _d13159 |
||