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1.
Achieve sales excellence : the 7 customer rules for becoming the new sales professional by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Avon, Mass: Platinum Press, 2007
Availability: No items available.

2.
Care packages for your customers : an idea a week to enhance customer service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, 2007
Availability: Items available for loan: ACL (1)Call number: 658.812 GLA.

3.
Customer loyalty : how to earn it, how to keep it by
Edition: New and rev. ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA: Jossey-Bass, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 GRI.

4.
Customer equity : building and managing relationships as valuable assets by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School, 2001
Availability: Items available for loan: ACL (1)Call number: 658.812 BLA.

5.
Customer loyalty guaranteed : create, lead, and sustain remarkable customer service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Avon, MA: Adams Media Corp, 2009
Availability: Items available for loan: ACL (1)Call number: 658.812 BEL.

6.
Customer loyalty guaranteed : create, lead, and sustain remarkable customer service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Viva, 2009
Availability: Items available for loan: ACL (1)Call number: 658.812 BEL.

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