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1.
Beyond reason : using emotions as you negotiate by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Penguin Books, 2005
Availability: No items available.

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2.
Building agreement : using emotions as you negotiate by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Random House Business, 2007
Availability: Items available for loan: ACL (1)Call number: 158.5 FIS.

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