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1.
Crafting customer value : the art and science by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: West Lafayette, Ind: Purdue University Press, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 DUC.

2.
Crafting customer value by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: West Lafayette, Ind: Purdue University Press, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 DUC.

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