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Business solutions on demand : transform the business to deliver real customer value by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Kogan Page, 2004
Availability: Items available for loan: ACL (1)Call number: 658.4012 CER.

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Consumer insight : how to use data and market research to get closer to your customer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Kogan Page, 2005
Availability: Items available for loan: ACL (1)Call number: 658.834 STO.

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