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1.
Competitor analysis : complete package for one day training workshop by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Harbridge consulting, 1996
Availability: Items available for loan: ACL (1)Call number: 338.6042 CAR.

2.
Competitor analysis - participants guide by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Kogan, 1996
Availability: Items available for loan: ACL (1)Call number: 338.6048 CAR.

3.
Customer care by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Kogan Page India Private Limited, 1996
Availability: Items available for loan: ACL (1)Call number: 658.812 CAR.

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