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A practical guide to call center technology

By: Material type: TextTextPublication details: Gilroy, CA: Berkeley, CA: cm.P Books ; Distributed to the book trade in U.S. and Canada by Publishers Group West, 2001Description: iv, 497 p. : ill. ; 23 cmISBN:
  • 9781578200948
Subject(s): DDC classification:
  • 658.84 WAI
Item type:
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