Your search returned 29 results.

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	21.		No cover image available No cover image available Demystifying six sigma : a company-wide approach to continuous improvement by Larson, Alan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: AMACOM, 2003 Availability: Items available for loan: ACL (1)Call number: 658.562 LAR. Place hold Add to cart (remove)
	22.		Discovering the soul of service : the nine drivers of sustainable business success by Berry, Leonard L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: Free Press, 1999 Availability: Items available for loan: ACL (1)Call number: 658.812 BER. Place hold Add to cart (remove)
	23.		Effective customer service : ten steps for technical professions by Goetsch, David L Davis, Stanley Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ: Pearson Prentice Hall, 2004 Availability: Items available for loan: ACL (1)Call number: 658.812 GOE. Place hold Add to cart (remove)
	24.		Empowerment : HR strategies for service excellence by Lashley, Conrad Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Oxford: Butterworth/Heinemann, 2001 Availability: Items available for loan: ACL (1)Call number: 658.3 LAS. Place hold Add to cart (remove)
	25.		A complete and balanced service scorecard : creating value through sustained performance improvement by Tyagi, Rajesh K Gupta, Praveen Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J: FT Press, 2008 Availability: Items available for loan: ACL (2)Call number: 658.3125 TYA, ... Place hold Add to cart (remove)
	26.		Building to last : the challenge for business leaders by Cheverton, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Sterling, VA: Kogan Page, 2010 Availability: Items available for loan: ACL (1)Call number: 658.4 CHE. Place hold Add to cart (remove)
	27.		Customer service : skills for success by Lucas, Robert W Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: McGraw-Hill, 2009 Availability: Items available for loan: ACL (2)Call number: 658.812 LUC, ... Place hold Add to cart (remove)
	28.		Customer service : skills for success by Lucas, Robert W Edition: 5th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: McGraw-Hill, 2012 Availability: Items available for loan: ACL (1)Call number: 658.812 LUC. Place hold Add to cart (remove)
	29.		Delivering knock your socks off service Edition: 4th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: AMACOM, 2007 Availability: Items available for loan: ACL (1)Call number: 658.812 PER. Place hold Add to cart (remove)

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