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21.
Connectability : 8 keys to building strong partnerships with your colleagues and your customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, 2010
Availability: Items available for loan: ACL (1)Call number: 650.13 RYB.

22.
Consumer is king : know your rights and remedies by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Universal, 2010
Availability: Items available for loan: ACL (1)Call number: 658.812 RAO.

23.
Consumer behaviour and marketing strategy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, 1999
Availability: Items available for loan: ACL (1)Call number: 658.85 PET.

24.
Consulting for real people: a client-centred approach for change agents and leader by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: McGraw-Hill Publishing Company, 1999
Availability: Items available for loan: ACL (1)Call number: 658.812 COC.

25.
Creating and delivering your value proposition : managing customer experience for profit by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Kogan Page, 2010
Availability: No items available.

26.
Crafting customer value : the art and science by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: West Lafayette, Ind: Purdue University Press, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 DUC.

27.
CRM automation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J: Prentice Hall PTR, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 GOL.

28.
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, 2010
Availability: Items available for loan: ACL (1)Call number: 658.812 GRE.

29.
CRM : redefining customer relationship management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Digital Press, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 PEE.

30.
Customer relationship management : a strategic approach to marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Prentice-Hall of India Private Limited, 2007
Availability: Items available for loan: ACL (1)Call number: 658.812 MUK.

31.
Customer relationship management (CRM) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Regal Publications, 2009
Availability: Items available for loan: ACL (1)Call number: 658.812 SIN.

32.
Customer love: attracting and keeping customers for life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: United States: Executive Excellence books, 2000
Availability: Items available for loan: ACL (1)Call number: 658.812 BEL.

33.
Customer knowledge management : people, processes, and technology by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hershey, PA: Information Science Reference, 2009
Availability: Items available for loan: ACL (1)Call number: 658.4038 ALS.

34.
Customer is king: how to exceed their expectations by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 CRA.

35.
Customer experience management : a revolutionary approach to connecting with your customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J: Wiley, 2003
Availability: Items available for loan: ACL (1)Call number: 658.8342 SCH.

36.
Customer connections : new strategies for growth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School, 1997
Availability: Items available for loan: ACL (1)Call number: 658.812 WAY.

37.
Customer centered selling : sales techniques for a new world economy by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Free Press, 2009
Availability: Items available for loan: ACL (1)Call number: 658.81 JOL.

38.
Customers for life: how to turn that one-time buyer into a lifetime customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Currency Doubleday, 2002
Availability: Items available for loan: ACL (1)Call number: 658.812 SEW.

39.
Customer-focused management by projects by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Basingstoke, Hampshire: Macmillan, 2000
Availability: Items available for loan: ACL (1)Call number: 658.404 VAU.

40.
Customer value investment : formula for sustained business success by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; Thousand Oaks, CA: Response Books ; SAGE Publications, 2008
Availability: Items available for loan: ACL (1)Call number: 658.812 MAH.

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