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	21.		Dealing with difficult people by Mannering, Karen Spelvin,George Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Aspen, 2008 Availability: Items available for loan: ACL (1)Call number: 302 SPE. Place hold Add to cart (remove)
	22.		Dealing with difficult people by Mannering, Karen Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Hodder Education, 2008 Availability: Items available for loan: ACL (1)Call number: 658.4095 MAN. Place hold Add to cart (remove)
	23.		Develop your NLP skills by Bradbury, Andrew Edition: 4th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia: Kogan Page, 2010 Availability: Items available for loan: ACL (1)Call number: 158.1 BRA. Place hold Add to cart (remove)
	24.		Effective internal communication by Smith, Lyn Mounter, Pamela Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Kogan Page, 2008 Availability: Items available for loan: ACL (2)Call number: 658.45 SMI, ... Place hold Add to cart (remove)
	25.		Effective communication by O'Rourke, James S Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Dorling Kindersley, 2009 Availability: Items available for loan: ACL (1)Call number: 658.45 ORO. Place hold Add to cart (remove)

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