TY  - BOOK
AU  - Lientz, Bennet P
AU  - Rea, Kathryn P
TI  - Achieve lasting process improvement : reach Six Sigma goals without the pain
SN  - 9780124499843
U1  - 658.4013 LIE 
PY  - 2002///
CY  - Amsterdam ; Boston
PB  - Amsterdam ; Boston
KW  - Reengineering (Management)
ER  -