Gunn, Chris <br/><br/>
A practical guide to complaints handling in the context of clinical governance 

 - Edinburgh:  Churchill Livingstone,  2001 
 - xiii, 235 p. ; 24 cm 
<br/><br/><label>ISBN: </label>9780443070235 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Great Britain. - National Health Service
<br/><br/><label>Dewey Class. No.: </label>362.10680941 GUN