TY  - BOOK
AU  - Lientz, Bennet P
AU  - Rea, Kathryn P
TI  - Breakthrough IT change management : how to get enduring change results
SN  - 9780750676861
U1  - 004.0684 LIE 
PY  - 2004///
CY  - Amsterdam
PB  - Elsevier Butterworth-Heinemann
KW  - Information technology - Management
ER  -