Shonka, Mark <br/><br/>
Beyond selling value : a proven process to avoid the vendor trap 

 - Chicago:  Dearborn Trade Publishing,  2002 
 - xvi, 283 p. : ill. ; 23 cm. 
<br/><br/><label>ISBN: </label>9780793154708 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.81 SHO