TY  - BOOK
AU  - Keehley, Patricia
AU  - Abercrombie, Neil N
TI  - Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs
SN  - 9780787998318
U1  - 352.357 KEE 
PY  - 2008///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Benchmarking (Management) - United States
ER  -