Benioff, Marc R Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry - San Francisco: Jossey-Bass, 2009 - xxiii, 278 p. : ill. ; 24 cm. ISBN: 9780470521168 Subjects--Topical Terms: Customer relations - Management Dewey Class. No.: 658.8 BEN