TY  - BOOK
AU  - Davy, John
AU  - Cross, Malcolm C
TI  - Barriers, defences, and resistance
SN  - 9780335208869
U1  - 616.8914 DAV 
PY  - 2004///
CY  - Maidenhead
PB  - Open University Press
KW  - Communication Barriers
ER  -