Brown, Mark Graham <br/><br/>
Baldrige award winning quality : covers the 2008 award : how to interpret the Baldrige criteria for performance excellence 

 - 17th ed 
 - Boca Raton, FL:  CRC Press,  2008 
 - xix, 362 p. : ill. ; 28 cm. 
<br/><br/><label>ISBN: </label>9781420080148 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Malcolm Baldrige National Quality Award - Periodicals
<br/><br/><label>Dewey Class. No.: </label>658.4013079 BRO