TY  - BOOK
AU  - Bourne, Mike
AU  - Bourne, Pippa
TI  - Balanced scorecard
SN  - 9780340946497
U1  - 658.4012 BOU 
PY  - 2007///
CY  - London
PB  - Hodder Arnold
KW  - Industrial productivity -- Measurement
ER  -