Betz, Charles T <br/><br/>
Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children 

 - Amsterdam:  Elsevier/Morgan Kaufmann,  2007 
 - xxix, 417 p. : ill. ; 24 cm 
<br/><br/><label>ISBN: </label>9780123705938 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer network architectures
<br/><br/><label>Dewey Class. No.: </label>004 BET