TY  - BOOK
AU  - Rosander, A. C
TI  - Applications of quality control in the service industries
SN  - 9780824774660
U1  - 658.562 ROS 
PY  - 1985///
CY  - New York
PB  - Milwaukee, ASQC Quality Press, M. Dekker
KW  - Service industries - Quality control
ER  -