TY  - BOOK
AU  - Ravi, Vadlamani
TI  - Advances in banking technology and management : impacts of ICT and CRM
SN  - 9781599046754
U1  - 332.1068 RAV 
PY  - 2008///
CY  - Hershey, PA
PB  - Information Science Reference
KW  - Banks and banking - Automation
ER  -