Advances in banking technology and management : impacts of ICT and CRM 

 - Hershey, PA:  Information Science Reference,  2008 
 - xviii, 362 p. : ill. ; 29 cm 
<br/><br/><label>ISBN: </label>9781599046754 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking - Automation
<br/><br/><label>Dewey Class. No.: </label>332.1068 RAV