Howell, Marvin T actionable performance measurement : a key to success - Milwaukee, Wis: ASQC Quality Press, 2006 - xviii, 236 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.) ISBN: 9788131716984 Subjects--Topical Terms: Organizational effectiveness - Measurement Dewey Class. No.: 658.3125 HOW