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Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs

By: Contributor(s): Material type: TextTextPublication details: San Francisco: Jossey-Bass, 2008Edition: 2nd edDescription: xiv, 241 p. : ill. ; 25 cmISBN:
  • 9780787998318
Subject(s): DDC classification:
  • 352.357 KEE
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