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A practical guide to CRM : building more profitable customer relationships

Reynolds, Janice

A practical guide to CRM : building more profitable customer relationships - New York: cm.P Books, 2002 - 285 p. : ill. ; 23 cm

ISBN: 9781578201020

Subjects--Topical Terms:
Customer relations - Data processing

Dewey Class. No.: 658.812 REY

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