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BPO-sutra : true stories from inside India's BPOs & call centres

BPO-sutra : true stories from inside India's BPOs & call centres - New Delhi: Rupa & Co, 2010 - xix, 361 p. ; 22 cm.

ISBN: 9788129114358

Subjects--Topical Terms:
Call center agents - India - Anecdotes

Dewey Class. No.: 658.40580954 MOK

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