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Beyond selling value : a proven process to avoid the vendor trap

Shonka, Mark

Beyond selling value : a proven process to avoid the vendor trap - Chicago: Dearborn Trade Publishing, 2002 - xvi, 283 p. : ill. ; 23 cm.

ISBN: 9780793154708

Subjects--Topical Terms:
Customer relations

Dewey Class. No.: 658.81 SHO

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