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Best practices : building your business with customer-focused solutions

Hiebeler, Robert

Best practices : building your business with customer-focused solutions - New York: Simon & Schuster, 1998 - 240 p. ; 25 cm.

ISBN: 9780684848044

Subjects--Topical Terms:
Customer services - Management - Case studies

Dewey Class. No.: 658.812 HIE

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